Chapter 3

Learning from Others

In the previous steps, we have shown how to get to know the neighborhood and how problems can be identified. Here, we demonstrate that it is worth learning from others. This way, the quality of new ideas for solving local mobility issues can be improved.

A. Looking for Inspiration

With the MobiQ project, new mobility solutions were to be collectively implemented in three neighborhoods. To get a better idea of what these projects could be, the project team researched the following already implemented, community-organized mobility solutions:

Not all mobility solutions had published information. Therefore, we conducted interviews with the project managers to learn more about the backgrounds of the mobility offers. The following questions were of interest to us:

  • 1

    What mobility service was created? What added value does it provide?

  • 2

    Who are the users? Why and how is the service used?

  • 3

    In what environment was the service created? What were the prerequisites?

  • 4

    Who are the key individuals for the development process and operation of the mobility service?

  • 5

    How was the service developed? How is it financed? How is it sustainable?

  • 6

    What key resources (e.g., vehicles, booking systems, as well as networks or partnerships) are part of the service?

Chapter 3

Learning from Others

In the previous steps, we have shown how to get to know the neighborhood and how problems can be identified. Here, we demonstrate that it is worth learning from others. This way, the quality of new ideas for solving local mobility issues can be improved.

A. Looking for Inspiration

With the MobiQ project, new mobility solutions were to be collectively implemented in three neighborhoods. To get a better idea of what these projects could be, the project team researched the following already implemented, community-organized mobility solutions:

There wasn’t published information available for all mobility solutions. Therefore, we conducted interviews with the project managers to learn more about the backgrounds of the mobility offers. The following questions were of interest to us

  • 1

    What mobility service was created? What added value does it provide?

  • 2

    Who are the users? Why and how is the service used?

  • 3

    In what environment was the service created? What were the prerequisites?

  • 4

    Who are the key individuals for the development process and operation of the mobility service?

  • 5

    How was the service developed? How is it financed? How is it sustainable?

  • 6

    What key resources (e.g., vehicles, booking systems, as well as networks or partnerships) are part of the service?

B. Behind the scenes

„Our car-sharing system brings added value to our neighborhood: People can share the costs of owning a car and, at the same time, get to know each other.“

We’ve learned a few key lessons by analyzing existing mobility options. Anyone developing new mobility options in the neighborhood should keep these points in mind, as they can help refine and tailor their own ideas.

Tips

A shared mission statement or vision motivates people to contribute and develop common rules.

A meeting point is helpful for the development of community-based mobility services. This space allows everyone involved to come together and exchange ideas.

So far, many community-developed mobility services have emerged within „closed groups,“ such as residential projects. This can be practical, as people trust each other and can communicate easily. However, an „open group“ has the potential to reach more people and develop the service long-term.

To develop community-based mobility services, it is helpful to bring in expert knowledge, such as expertise in communication strategies, project organization, and funding, or involvement in funding initiatives.

When building community mobility services, it is important to invest in both tangible resources, such as vehicles and organizational tools (e.g., a booking platform), as well as intangible aspects, such as mutual trust and volunteer engagement.

Digital solutions, like a digital booking platform, make it easier to organize mobility services. However, there’s a risk of excluding potential users who are not comfortable using computers or smartphones.

Community-developed mobility services are more likely to succeed if they are supported by local politics and authorities. Financial support is helpful and often necessary.

It may be useful to establish an association (club). Associations often have easier access to favorable insurance conditions and funding. However, they must also consider VAT regulations (for both non-profit and commercial operations)

Mobility offers should be designed in a way that they optimally meet the needs of users. To be successful in the long term, mobility services need to be regularly adjusted and revised.

For mobility services that are not aimed at ‚closed groups,‘ advertising is particularly important.

As a project team, we have learned that mobility solutions are more readily adopted when local residents recognize their environmental, social, and economic benefits.

C. Finding good examples

You have explored your neighborhood and identified a mobility problem? Now it’s time to look at good solution ideas. The following three steps are recommended for this.

“The idea was that people wanted tangible, tangible benefits—like being able to walk down streets free of cars—in exchange for giving up their cars; that’s how it all started.”

Online-Research

Use a search engine to look for mobility solutions. If you want to use classic search engines like Google, Bing, or Ecosia, choose one or more terms that describe your problem, for example, „No bus at night.“ Then search and optionally add other terms that might be helpful, such as „village,“ „suburb,“ „idea,“ or „solutions.“
If you want to use AI-powered services (e.g., Microsoft Copilot, Perplexity, or ChatGPT), enter your question. For example, you could ask: „In my town, there’s no bus at night. Show me projects in Germany where neighbors have solved a similar problem together.“

Research in Real Life

Tell your neighbors, friends, and acquaintances about your mobility problem. Find out if these people know of good ideas from other places to solve the problem. Get in touch with local and regional associations, initiatives, politicians, and municipal employees. Learn which solution ideas these people are familiar with. Visit already implemented local projects and informational events. This way, you can learn from the ideas of others and make initial contacts.

Investigate and Categorize Findings

Try to answer the following questions for each of the mobility solutions you found. You can create a simple table, or use index cards or sticky notes for this.

  • 1

    Which mobility service was created? What added value does it provide?

  • 2

    Who are the users? Why and how is the service used?

  • 3

    What environment does the service operate in? What were the prerequisites?

  • 4

    Who are the key people involved in the development and operation of the mobility service?

  • 5

    How was the service developed? How is the service financed? How is it sustainable?

  • 6

    What key resources (e.g., vehicles, booking systems, networks, or partnerships) are part of the service?

Try to understand how the framework conditions (point 3 in the list above) influenced the design of the respective mobility solution and whether it was successful.
Compare this with the framework conditions in your neighborhood (step 1 and 2). This will help you in the further process to better assess the chances of success for your ideas and to tailor your mobility offerings accordingly.

D. The Role of the City or Municipality

There are many networks for municipalities and municipal actors, where good examples of active citizen participation, civic engagement, and sustainable mobility are exchanged. The Competence Network for Sustainable Mobility (nakomo) is an important point of contact for this exchange. There are also state-specific offers such as the Alliance for Participation in Baden-Württemberg. Here, municipalities can learn about funding opportunities and exchange ideas with actors from engaged civil society and other municipalities.

In addition, cities and municipalities are already connected through the district council, the German Association of Cities, the German Cities and Municipalities Association, and similar institutions. However, active citizens, who often start with just a vague idea, are usually not well connected. Therefore, it is important to help those engaged individuals through your own networks. Cities and municipalities can facilitate contacts, arrange meetings, or simply forward information. These contacts and ideas are a valuable source of knowledge. In the search for solutions to mobility problems, it is therefore valuable if municipal actors prepare their knowledge and exchange ideas with other municipalities and institutions.